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  • Read about the latest news and updates from CHEP and the industry in Vantage 
  • Find out how CHEP contributed to creating a better planet, better communities and better business. Take a look at the recently released Brambles 2016 Sustainability Report and CHEP Australia's Sustainability Scorecard
  • CHEP Australia is proud of its partnership with Foodbank, the largest food collection organisation in Australia. We provide not only our platforms but also our expertise to ensure donated products move safely from where it's manufactured to where it's most needed. View the 2016 Snapshot that shows how this support assists Foodbank by clicking here 
  • View our Australian service centre location details and normal trading hours by clicking here 
  • View our Australian calendar for 2018 by clicking here
  • View our New Zealand service centre location details and normal trading hours by clicking here 
  • Download the latest contact sheet for CHEP Australia by clicking here

Other important news and updates  


Your Insights Our Actions Insights -Into -Action

We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.

Click here to view the infographic showcasing how we're making it easier to do business with CHEP Australia.

To view a more comprehensive version from CHEP Australia, click here

To view a more comprehensive version from CHEP New Zealand, click here


Are you using myCHEP - the smarter, simpler and faster way to administer your CHEP account?My CHEP-Laptop     

myCHEP is a customer portal that is easy to use and provides you with the ability to access your accounts anywhere, 24 hours a day, 7 days a week.

You can also request orders and collections relating to CHEP Logistics online, giving you time back in your day and the ability to self-serve your logistics needs, when convenient.

If you need new, or additional access, please speak with your account manager or call Customer Service on 13 CHEP (13 2437) today.

Please note: CHEP Logistics will ONLY accept requests via myCHEP. Email or other manual orders will not be accepted.

For tips on how to use myCHEP, click here.

If you would like to fast track your upgrade, then please contact our Australian Customer Service team on 13 CHEP (13 2437) or our New Zealand Customer Service team on 0800 652 437


Greater visibility on your corrections and reversals Corrections -and -Reversals

You have access to receive automated daily email alerts on corrections and reversals effecting your account. 
This provides you with greater visibility on your account activity and helps you manage these more efficiently with your trading partners. 
To register for these alerts, contact Customer Service on 13 CHEP (13 2437).


Accessing training and support resources online Training

You can access our online equipment control training modules, which you can complete anytime and at your own pace. Click here to find out more.   


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