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  • Read about the latest news and updates from CHEP and the industry in Vantage 
  • Find out how CHEP contributed to creating a better planet, better communities and better business. Take a look at the recently released Brambles 2016 Sustainability Report and CHEP Australia's Sustainability Scorecard
  • CHEP Australia is proud of its partnership with Foodbank, the largest food collection organisation in Australia. We provide not only our platforms but also our expertise to ensure donated products move safely from where it's manufactured to where it's most needed. View the 2016 Snapshot that shows how this support assists Foodbank by clicking here 
  • Download the latest contact sheet for CHEP Australia by clicking here and for CHEP New Zealand by clicking here

Other important news and updates  

Your feedback helps us deliver a better user experience on myCHEPMy CHEP-Laptop
We're committed to providing you with the smartest, simplest and fastest customer portal that makes it easier for you to do business with CHEP. 

We rely on your feedback and will continue to update the portal to enhance your user experience.

For the latest release (v2.6.0) of myCHEP, we've made a number of enhancements, including:
+ Improved functionality to view your entire docket history
+ Terminology and visual updates to improve usability
+ Ability to correct the direction of a transfer
+ Improved format of excel downloads
+ Improved display of fields in reports
Along with this, we also have added two new features, including scheduled reporting and emailing of reports. 
Click here for more information on these new enhancements and features that have been driven by your feedback.
If you would like to fast track your upgrade, then please contact our Australian Customer Service team on 13 CHEP (13 2437) or our New Zealand Customer Service team on 0800 652 437 


Service Centre Trading Hours Service -Centre -Network

We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.

View our Australian service centre location details and normal trading hours by clicking here

View our Australian calendar for 2018 by clicking here

View our New Zealand service centre location details and normal trading hours by clicking here 

Your Insights Our Actions Insights -Into -Action

We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.

Click here to view the infographic showcasing how we're making it easier to do business with CHEP Australia.

To view a more comprehensive version from CHEP Australia, click here

To view a more comprehensive version from CHEP New Zealand, click here


Key contacts to support you Customer -Support

We have a team of experts that can assist you with your enquiries.

Download the latest key contacts flyer for CHEP Australia by clicking here and CHEP New Zealand by clicking here


Accessing training and support resources online Training

You can access our online equipment control training modules, which you can complete anytime and at your own pace. Click here to find out more.   


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